Effective Date: 8/21/24
Welcome to Reel Report! By using our platform for recording, sharing, and viewing verified video content, you agree to abide by the following Terms of Service. These terms outline the responsibilities and expectations for both you and Reel Report, and we encourage you to read them carefully to understand your rights and obligations.
Table of Contents
- Introduction and Acceptance of Terms
- Service Provider Information
- Overview of Services
- User Eligibility and Requirements
- Account Setup and Security
- Content Guidelines and Responsibilities
- Subscription Plans and Payment Terms
- Cancellation and Refund Policy
- Intellectual Property Rights
- Reporting Copyright Infringements
- User Conduct and Prohibited Activities
- Representations and Warranties
- Platform Availability and Interruptions
- Disclaimer and Limitation of Liability
- Indemnification
- Dispute Resolution and Governing Law
- Contact Information
1. Introduction and Acceptance of Terms
By accessing Reel Report’s platform, you are entering into a legally binding agreement with Reel, Inc., which includes these Terms of Service and our Privacy Policy. This section explains that using any features, services, or products we provide implies your acceptance of these terms. If you do not agree with these terms, you are advised to refrain from using our services. These Terms may be updated periodically, and your continued use of the platform signifies acceptance of any updates. It is your responsibility to stay informed about the most current version of these Terms, which can be found on our website.
2. Service Provider Information
Reel Report is managed and operated by Reel, Inc., a Delaware-based company located at 131 Continental Dr., Suite 305, Newark, DE 19713. This section details the legal entity responsible for providing the services you use, under Delaware law. Reel, Inc., along with any subsidiaries or affiliates, is the entity that owns and maintains Reel Report, meaning all references to “we,” “us,” or “our” refer to Reel, Inc., or its subsidiaries and affiliates as applicable.
3. Overview of Services
Reel Report is a platform committed to authenticating and sharing verified video content. Our services involve recording, hosting, and sharing videos with advanced authentication processes to ensure the integrity and trustworthiness of the content you view and share. Reel Report serves as both a verification tool and a social media platform, designed to foster community engagement and interaction. This section explains the platform’s functionality, including features like video integrity checks, location and timestamp verification, and secure video hosting. Through our technology, Reel Report aims to combat misinformation and promote reliable content sharing.
4. User Eligibility and Requirements
Our platform is designed for both individuals and businesses, but we require all users to meet specific eligibility standards. Individuals must be at least 18 years old to create an account and use our services, representing that they can enter a legally binding contract. Businesses or other entities must be legally authorized to operate under these Terms. We prohibit use by minors and by individuals who have previously been suspended from accessing Reel Report. Additionally, users from certain sanctioned territories, as defined by U.S. law, are not allowed to access or use our platform.
5. Account Setup and Security
Setting up an account on Reel Report requires you to provide accurate and up-to-date information, including name, email, and other details necessary for account creation. Maintaining the confidentiality of your account credentials is your responsibility, and you are accountable for any activity under your account. Reel Report implements various security protocols; however, it is vital for users to report any unauthorized access or breaches immediately to prevent misuse. We reserve the right to take action on accounts that breach these Terms, including suspending or terminating access.
6. Content Guidelines and Responsibilities
As a user of Reel Report, you retain ownership of any content you create or upload, but you grant us a non-exclusive license to display, distribute, and promote that content on the platform. Content must be free from harmful, abusive, or infringing materials and must comply with applicable laws and our Privacy Policy. Reel Report may use automated systems to detect violations and take down content that does not align with these guidelines. The platform’s goal is to foster a community that respects intellectual property and user safety while promoting creativity and authenticity.
7. Subscription Plans and Payment Terms
Reel Report offers several subscription plans, including Free, Pro, Verified, and Enterprise options, each with specific features and capabilities. Payment for subscriptions is managed through Stripe, our designated payment processor, and users are responsible for maintaining a valid payment method. This section details each plan’s features, including monthly and annual pricing, and outlines how payment processing works. Users must also be aware of any associated taxes, fees, or conditions tied to the services they choose to subscribe to, as well as their responsibilities regarding billing and payment accuracy.
8. Cancellation and Refund Policy
Users may cancel their subscription plans at any time by accessing account settings. A seven-day cooling-off period provides an opportunity to cancel and request a full refund, subject to certain conditions. Refund eligibility depends on whether the subscription was actively used within that period. Requests beyond this cooling-off period are typically not eligible for a refund. Users should review their subscription terms closely to understand the implications of cancellation and the timeframes within which refunds may be issued.
9. Intellectual Property Rights
All rights to Reel Report’s platform, content, and services are owned by Reel, Inc. or its licensors. The platform grants users a limited license to use these services solely for personal or authorized purposes, and any unauthorized reproduction, distribution, or modification is strictly prohibited. Users uploading or sharing content on Reel Report must respect copyright and trademark laws, ensuring that any materials do not infringe upon others’ intellectual property rights. Reel Report may remove content or terminate accounts in response to verified copyright violations.
10. Reporting Copyright Infringements
Reel Report complies with the Digital Millennium Copyright Act (DMCA) to ensure that copyright concerns are addressed promptly. Users who believe their rights have been infringed may contact us at info@reelreport.com, providing specific details about the alleged violation. Upon receiving a valid DMCA notice, Reel Report will review and may remove the disputed content while notifying the user responsible. Users are encouraged to respect the copyrights of others and to follow the proper channels for reporting any concerns.
11. User Conduct and Prohibited Activities
All users must act respectfully and responsibly on Reel Report. Prohibited activities include, but are not limited to, spamming, hacking, fraudulent behavior, harassment, and creating multiple accounts without authorization. Additionally, users are prohibited from impersonating others, using bots or scripts, and engaging in malicious activities that could harm the platform or other users. Reel Report reserves the right to enforce these terms by suspending or terminating accounts and pursuing further action against violations.
12. Representations and Warranties
By using Reel Report, you agree that the information you provide is accurate, and your actions will comply with all applicable laws. This section requires that users represent their use of the platform is lawful and for personal use unless authorized otherwise. Users agree not to use Reel Report for any illegal purposes and accept full responsibility for their activities on the platform.
13. Platform Availability and Interruptions
Reel Report is committed to providing reliable access to its services but cannot guarantee uninterrupted availability. Certain features may experience temporary downtimes due to maintenance, technical issues, or updates. Users are responsible for ensuring their devices and internet connections are compatible with the platform. Reel Report is not liable for any interruptions in service and encourages users to prepare for potential delays.
14. Disclaimer and Limitation of Liability
Reel Report provides its services “as-is” and disclaims liability for any indirect, incidental, or consequential damages. Users acknowledge that using the platform is at their own risk. Reel Report will not be liable for losses, technical issues, or damages that arise from user activities, third-party services, or unforeseeable events. Users are encouraged to use the platform responsibly and understand the limits of liability in case of issues.
15. Indemnification
Users agree to indemnify Reel Report against any claims, damages, or losses arising from their use of the platform, including content submissions and violations of these Terms. This indemnity protects Reel Report and its affiliates from legal repercussions related to user actions or content, ensuring that users are accountable for their activities on the platform.
16. Dispute Resolution and Governing Law
Disputes arising from these Terms are governed by Delaware law, with arbitration as the preferred method for resolving disagreements. Users agree that any legal proceedings they initiate will be in Delaware courts. This section ensures users understand the applicable legal jurisdiction and the process for addressing any potential disputes with Reel Report.
**17. Contact Information
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For further inquiries or concerns about these Terms of Service, users can reach Reel Report at info@reelreport.com. We welcome feedback and are committed to addressing questions or issues regarding these terms and any other platform-related matters.